Data Deletion Instructions
Last updated: 15 June 2026
You have the right to request deletion of your account, your content, and the personal data Typito, Inc. holds about you in connection with Dunphy. This page explains exactly how to make that request, what gets deleted, what may persist (and why), and how long it takes.
This page complements our Privacy Policy (Section 7, "Your rights"). The Privacy Policy is the canonical statement of your rights under applicable law; this page is the practical "how to" for exercising the right to deletion specifically.
1. What data we hold about you
Depending on how you've interacted with Dunphy, we may hold one or more of the following categories of personal data:
If you've signed up for the Early Access waitlist or subscribed to email content
- The email address you provided
- Your name (if collected)
- Your phone number (if you optionally provided one)
- The page you were on when you subscribed (for attribution)
- Your subscription status (pending / confirmed / unsubscribed)
If you've signed up for the Dunphy product (post-general-availability)
- Your account email and authentication identifiers (managed via Supabase Auth)
- Your profile information (name, agent details)
- Photos you've uploaded as listing source material
- Videos generated by Dunphy from your inputs
- Your project history (drafts, completed projects, generation logs)
- Your credit balance and transaction history (for payments and refunds)
Automatically collected (both contexts)
- Server logs (IP address, request metadata, timestamps — retained 30 days on rolling basis)
- Backup snapshots of our database (retained up to 90 days)
2. How to request deletion
Send an email to dunphy@typito.ai with:
- Subject line:
Data deletion request - The email address associated with your account, subscription, or Early Access request (so we can identify the right records to delete)
- (Optional) A note about which data specifically you want deleted (full account vs. just email subscription, for example) — we default to full deletion of all personal data unless you specify otherwise
You can also request deletion in writing at the postal address listed in our Privacy Policy. Email is faster.
3. What gets deleted
When you make a full deletion request, we delete:
- Your account record and authentication identifiers
- Your profile information
- All photos you've uploaded
- All videos generated for you (drafts and completed)
- Your project history and generation logs
- Your email subscription records
- Your Early Access request, if any
We acknowledge the request within 5 business days and complete the deletion within 30 days of the acknowledgment.
4. What may persist (and why)
Some data may remain after the deletion is processed:
| Category | Why it persists | How long |
|---|---|---|
| Backup snapshots | We can't surgically remove individual records from backups without restoring + re-snapshotting | Until the backup expires (up to 90 days) |
| Transaction records | Tax and financial-record-keeping obligations | As required by applicable law (typically 7 years for tax records) |
| Anonymized aggregate analytics | Once a record is fully anonymized (no longer identifies you), it falls outside data-protection regimes | Indefinitely |
| Audit logs | Security incident detection and compliance; identifying personal data is redacted | 1 year |
| Communications about your deletion request | We keep a record that the request was made and fulfilled, in case of dispute | 3 years |
If you have a specific concern about any of the above (for example, you need transaction records deleted for a non-tax reason), tell us in your deletion request and we'll do our best to accommodate within what applicable law allows.
5. Timeline
| Step | When |
|---|---|
You email dunphy@typito.ai with your request | Day 0 |
| We acknowledge | Within 5 business days |
| We complete deletion of identifiable records | Within 30 days of acknowledgment |
| Deletion propagates through backup snapshots | Within 90 days of completion |
If your request is for an EEA/UK resident under GDPR or for a California resident under CCPA, we honor the timelines required by those laws (typically also 30 days; we err on the shorter side).
6. Other rights you may want to exercise
If what you actually want isn't deletion, the Privacy Policy lists your other rights, including:
- Access — receive a copy of the data we hold about you
- Correction — update inaccurate or incomplete data
- Portability — receive your data in a portable format you can take elsewhere
- Restriction or objection — limit certain processing without full deletion
- Withdrawal of consent — for processing where consent is the legal basis
Use the same email address (dunphy@typito.ai) for any of these.
7. Contact
- Email: dunphy@typito.ai
- Postal: Typito, Inc., Claymont, Delaware, USA (full registered-agent address available on request)
We respond to every request, even if our answer is "we don't hold data matching what you've described." If we haven't responded within 30 days, please email us again — the original may have been missed.